Along with your Sentinel Application, we ask that you send the following documents that are applicable to your industry:

  • Occupational License
  • Professional License
  • Article of Incorporation
  • DOT Certificate
  • Errors and Omission Insurance Coverage
  • Notice of FEIN
  • W2 form
  • A voided check with the name and address of the account holder
  • State access approval letters

There is a one-time set up fee of $150.

Once you complete the online application and submit your supporting documentation to New Accounts  you will receive a request from DocuSign to digitally sign your agreement for processing. If there is any additional information needed, a Sentinel representative will reach out to you. Once your account has been set-up, you will receive a ‘Welcome’ email including your account information.

You may login to your account by clicking Client Login

Our customer service team may be reached: 

Monday – Friday from 9 AM – 6:00 PM EST.

Phone: 888-600-1412

Email: Customer Care

You can view your accounting and transactions activities online through your account.

Speak with a Sentinel representative to guide you on the documents needed for each of the following states:  

  • California
  • New Hampshire
  • Pennsylvania
  • Utah
  • Washington state

Approval letter or state documents may be uploaded within the Sentinel account under the document management section. The Sentinel team will be notified and the state information updated within 24 hours.

Yes, ask us about our customizable Driver SnapShot.

Absolutely. A tech support team member is always available for critical technical issues.